NGORONGO TEA FACTORY LIMITED
Sales
Rest of Kenya Full Time
Manufacturing & Warehousing
KSh Confidential
Job Summary
A Sales Representative will be the direct point of contact for customers for the company. He/She will be in charge of increasing sales by selling and marketing company products, and ensuring customers needs and expectations are met. They should know and understand the product inside and out and guide customers through the purchase process efficiently and satisfactorily and provide exceptional services.
Minimum Qualification:Diploma
Experience Level:Mid level
Experience Length:2 years
Job Description/Requirements
DEPARTMENT PACKERS, SALES AND MARKETING
SUPERVISOR LINE MANAGER – PACKERS, SALES AND MARKETING
Job Summary
A Sales Representative will be the direct point of contact for customers for the company. He/She will be in charge of increasing sales by selling and marketing company products, and ensuring customers needs and expectations are met. They should know and understand the product inside and out and guide customers through the purchase process efficiently and satisfactorily and provide exceptional services.
Responsibilities
• Present, promote and sell Kenfresh Tea to existing and prospective customers.
• Maintain working relationships with existing clients to ensure exceptional services are provided.
• Identification of potential new sales opportunities.
• Taking orders from customers and following up on payments.
• Gather current marketplace information on newly introduced products, delivery, schedules, pricing and merchandising techniques in order to monitor competition.
• Make and submit orders by referring to product literature and price list.
• Proactively seek ways to drive and streamline daily marketing processes and procedures that supports high performance.
• Be part of concept development in relation to the market and sales trends, consumer demographics, preferences, needs and buying habits in the tea manufacturing industry.
• Following through on the sales documentations for clients.
• Reach out to customer leads through email, phone calls, social media
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Achieve agreed upon sales targets and outcomes within schedule.
• Supply sales manager with reports on customer needs, problems, interests, competitive activities and potential for new products and services.
• Debt collection, invoicing, collecting cheques and cash.
• Keep abreast of best practices and promotional trends.
• Perform any other duties assigned by your supervisor.
Qualifications.
• Diploma in Sales and Marketing or related field
• Minimum of two years’ experience is sales of fast-moving consumer goods.
• Proven ability to achieve and surpass sales targets
• Computer literacy and proficiency in MS Office Suite
• Excellent verbal and written communication skills.
• Self-motivated and creative.