Confidential
Sales
Nairobi Full Time
Healthcare KSh Confidential
Job Summary
The MSR is responsible for driving revenue and achieving the company’s goals in the revenue cycle through a sophisticated sales process across the target market of care.
Minimum Qualification:Bachelor
Experience Level:Mid level
Experience Length:2 years
Job Description/Requirements
We are a leader in medical technology dedicated to limiting uncertainty for surgeons, so they can concentrate on providing the best patient care. We offer innovative solutions in complex & rare disease therapies, providing life-changing medical device portfolio that reflects crucial breakthroughs in research and development.
Medical Sales Representative (MSR)
Position Summary:
The MSR is responsible for driving revenue and achieving the company’s goals in the revenue cycle through a sophisticated sales process across the target market of care. This individual will identify and articulate customer performance gaps, insights and position our organization’s value in the Specialty care continuum. This individual will work within a team of aligned sales professionals as well as channel partners to proactively develop and deliver top line revenue growth across a defined territory by optimizing product mix while meeting expense targets. The MSR will be expected to meet all Daily, monthly & annual sales objectives by identifying sales strategies aimed at maximizing sales results, as well as achieving identified objectives. The sales activities will take place Medically via Email, telephony platform and/or video-based platform as well site physical site visits.
This is an exceptional opportunity to help contribute to the important battle against Cancer and rare diseases.
Essential Duties & Responsibilities:
• Achieve sales goals and objectives by effectively implementing marketing strategies and sales plan in assigned region and as defined by business needs
• Analyze sales performance and adjust business plan and approach accordingly.
• Executes plan and achieves metrics objectives.
• Continuously self-assesses, identify and champions opportunities.
• Maintain and update current and prospective target prescriber profiles, call records, sales leads, lost business, and any customer relationship information in CRM. Share detailed database with the management on weekly basis including Emails, Mobile numbers, Hospital Profile, Doctor/Prescriber profiles and corresponding products we should offer.
• Research and engage with potential referral partners. Keep current with market knowledge and competitive products, prepare intelligent competitor analysis reports, business plans & Sales
Roadmap & strategies.
• Maintain a professional image for our products
• Successfully complete/participate in all required training and sales meetings
• Plan, organize, and prioritize to meet sales and call targets
• Conduct sales presentations
• Demonstrate mastery of selling skills with expertise in questioning and probing to better understand customer wants and needs
• Demonstrate effective interactions with all our company personnel
• Assist with special projects as assigned by management
• Make complete, accurate and timely submission of all timekeeping, details, call activity, expense reports, and sample activity when applicable
• Comply with governing corporate policies and SOPs, as well as applicable PPB & National laws and regulations, including compliance with promotional program, and proper use of promotional materials and promotional expense budgets
• Travel within the sales territory to meet with prospective clients
• Research and engage with potential referral partners. Create client proposals and contracts
• Successfully completing “total office calls”, achieving quarterly and annual call activity and sales goals, achieving designated call expectations with a focus on top customers.
• Understanding and addressing both business and scientific oriented needs of healthcare professionals
• Able to achieve direct monthly sales goals of above KES 4Million, consistently.
You will be guided by the following;
Key Performance Indicators (KPIs) & Balanced Score card
Competitor Pricing:Meeting Acceptance Rates
Existing Client Engagement: SQL-to-Customer Conversion Rate
Employee Satisfaction Deal: Win-Loss Ratio
Upsell and Cross-Sell Rates: Percentage of Leads in Each Lifecycle Stage
Sales Cycle Length: MQL-to-Customer Conversion Rate
Customer Lifetime Value (CLV): Average Length of Customer Lifecycle
Opportunities Created: Volume of New Opportunities
Proposals Sent: Cost Per Lead
Deals Won: Cost Per Acquisition
Client Acquisition: Rates Customer Retention Rate
Average Response: Time Average Revenue Per Account
Percentage of Leads Followed Up With: Net Promoter Score (NPS)
Positive vs. Negative Reply Rates: Customer Lifetime Value (CLV)
Sales Balanced scorecard (Sales performance measurements systems, critical success factors)
Learning and Growth
Customer Perspectives
Business Processes
Financial Data
Qualifications:
• Bachelors Degree in related field
• 2+ years of healthcare sales experience, including but not limited to pharmaceuticals, medical devices and equipment direct sales
• Strong presentations skills Medically
• Telesales experience, especially in the healthcare field is desired
• Demonstrated ability to consistently analyze, plan, prioritize, execute, and exceed sales goals
• Enthusiastic MSR who will not only execute in the trenches, but also provide strategic leadership, from a market and product perspective
We are an equal opportunity employer