Hotjar
Sales
Remote (Work From Home)Full Time
IT & Telecoms KSh Confidential
Job Summary
Reporting to the Growth Lead, we’re looking for creative, curious, and driven sales professionals to join our team and help our existing customers achieve more with Hotjar.
Minimum Qualification:Bachelor
Experience Level:Mid level
Experience Length:2 years
Job Description/Requirements
Happy winter holidays to the northern hemisphere!
During the month of December, our team members are taking annual leaves. This unfortunately means we’ll be slower than normal to respond to your application. You should expect a response no later than the first week of January when our teams are coming back to work.
Please do not apply for this role if you are not physically located in Europe, Africa or the Middle East (UTC-1 to UTC+3). While this is a remote position, we can not consider candidates that are not based in these regions. You can find a detailed explanation in our Recruitment FAQs.
At Hotjar, we’re building Behavior Analytics software for businesses selling online. We make it easy for them to go beyond traditional web analytics and understand what users are really doing on their site.
Reporting to the Growth Lead, we’re looking for creative, curious, and driven sales professionals to join our team and help our existing customers achieve more with Hotjar.
If you have experience upselling products and services to existing customers and you enjoy working in a start-up environment, this is a rare opportunity to join an early-stage, customer-centered, and 100% distributed team.
You will reach out to and engage with existing Hotjar customers to guide them through our product suite and educate them on the benefits and added value of maximum session coverage and using additional Hotjar products.
You will:
Manage and prospect a pipeline of existing Hotjar clients that could benefit from further session capture and additional services.
Understand the needs and challenges of existing customers by gathering and analyzing customer data.
Conduct consultative calls with clients to optimize their experience based on their needs
Work with technical members of the Hotjar team to ensure consistency, clarity, and accuracy in all recommendations provided to current customers.
Communicate customer needs to product managers and product teams to close the feedback loop.
Requirements:
2+ years of quota-carrying sales or account management or business development experience, ideally within the SaaS industry.
Technically-minded. You can develop a deep knowledge of how Hotjar works, allowing you to speak clearly to customers and communicate their needs to our team.
You are experienced with prospecting sales calls, diligently following up, and closing deals.
Enthusiasm to adapt, learn via coaching, and contribute to an evolving sales team’s strategy.
Experience with Salesforce or an equivalent tool.
Compensation Range
The starting offer compensation range for this role typically falls in the €65,000 to €75,000 USD base + an OTE of 40% annually.