Cellulant
Product & Project Management
Nairobi Full Time
Banking, Finance & Insurance
KSh Confidential
Job Summary
You will lead and directly work with a cross-functional set of team members. (Kindly input who this role would interact with) As a product manager, the role is cross functional and responsible for managing communication of the business needs and the product delivery across teams of different disciplines.
Minimum Qualification:Bachelor
Experience Level:Senior level
Experience Length:5 years
Job Description/Requirements
ABOUT CELLULANT
Cellulant is a leading Pan African payments company that provides locally relevant and alternative payment methods for global, regional and local merchants.
We provide a single API payments platform – Tingg – that enables businesses to collect payments online and offline while allowing anyone to pay from their mobile money, local and international cards or directly from their bank.
Our Story
Founded in 2003, Cellulant has more than 18 years of experience in providing locally-relevant payment solutions for businesses and their consumers.
Our evolution over the years, from a digital content business to mobile banking and now to payments has allowed us to build strong relationships and partnerships. We’ve taken our years of experience and assets acquired over the years to provide a payments platform in the continent that focuses on driving merchant business and digital payments for local, regional and global merchants in the continent, and digitising both online and offline payments.
Since 2003, the Cellulant team has learned, adapted and leveraged their experiences to pivot the business to become the leading payments provider in the continent.
You can read more about us and our Group leaders and Country Champions.
JOB TITLE:
Product manager (Core Gateway)
JOB DESCRIPTION:
Do you care about Product development and enjoy designing and delivering cutting edge products?
The Product/ Tech team is looking for a Product Manager to lead product development end to end from owning the vision to ensuring delivery of the same.
This role sits at the core of the organization’s growth path. It requires being a product strategist and a communicator — which translates to a product roadmap, requiring you to convey the “why” behind the products you’re building. Essential is professional interaction, active and passive listening skills and the ability to utilize analysis skills in a highly effective manner to educate and provide accurate responses & solutions to customer inquiries, along with the innate ability to be compassionate and empathetic when handling customers and their product requests.
About the team:
You will lead and directly work with a cross-functional set of team members. (Kindly input who this role would interact with)
As a product manager, the role is cross functional and responsible for managing communication of the business needs and the product delivery across teams of different disciplines.
CORE RESPONSIBILITIES:
Communicate the product vision and mission to the teams
Generate reports
Gather requirements and provide quality documentation of detailed user/market requirements.
Bring vision to the team in the form of new ideas and approaches.
Develop roadmaps and execution
Drive the coordination and clear communication of a multi-product roadmap, working across multiple groups.
Research new use cases, bugs, issues, platform architecture, stack changes in various industry segments.
Define and drive product strategies, and overall roadmaps in collaboration with business partners.
Drive prioritization and resourcing planning, and decision alignment across functions and levels.
Define, track and manage product performance
Owns Product Performance in a specific Industry.
Monitors and analyzes product performance, converts data into meaningful business insights and make recommendations to stakeholders for improvisation.
Design wireframes, graphics, screen mock-ups and participate in usability evaluations.
Research and Development
Develop detailed, crisp business requirements and user stories that can be used to create product specifications and architecture for each product and application.
Work closely with the engineering teams to design, schedule and deliver in an agile environment.
Convert localized trends and requirements into product features.
QUALIFICATIONS & EXPERIENCE:
Must have experience:
Around 5~10 years of Industrial experience (Telecom, Banking, Fintech, Mobile Money etc.).
Product Management experience and coming from a payments gateway background.
Build and manage a payment platform (ideally for a payments processor or a switch background).
Ability to drive a products through that product maturity life cycle.
Work in complex work environment and ability to work under pressure.
Ability to handle multiple assignments, tasks and responsibilities.
Empathetic to customer needs, work to understand the questions that customers ask and why.
Project Management experience.
Knowledge of software development lifecycle stages.
Excellent skills in how to write Business/Market Requirement Cases, User Stories and Solutions.
Functional product experience e.g. Where a merchant uploads a form.
Non-functional requirements such as scalability, risk assessment, availability, reliability and security. Anticipate these issues in a payment gateway environment.
Deep understanding of Telecom, Banking, Finance, modern trade, e-commerce and payments ecosystem.
Ability to conduct independent research and convert data into meaningful business insights.
Able to manage software engineers.
Experience that will count in your favour:
Software engineering/systems engineering experience (Lead Developer or Software Engineering Manager).
Tech Stack knowledge – Java, Java Spring Boot + Angular.
Technical project/program manager experience.
Strong Agile knowledge.
Strong API knowledge.
Qualifications:
Around 5~10 years of Industrial experience (Telecom, Banking, Fintech, Mobile Money etc.).
Minimum 2 years of working experience in a similar role.
Personal attributes:
Accuracy and detail-orientated.
Interpersonal and oral communication skills.
Excellent communication skills mandatory.
Excellent interpersonal skills mandatory.
If you don’t hear back from us within 14 days from your application please consider your application unsuccessful.