Corporate Staffing Services Ltd
Sales
Nairobi Full Time
IT & Telecoms KSh Confidential
ob Summary
Sells the company’s solutions to small and midmarket new accounts and/or expands existing accounts.
Minimum Qualification:Bachelor
Experience Level:Mid level
Experience Length:2 years
Job Description/Requirements
Industry: IT,
Location: Nairobi,
Gross Salary: Kshs 50,000 – Kshs 60,000.
Our client is a start-up IT firm in Kenya with more than 30 years’ experience in the data center industry across the world. They have recently received their series B funding and are looking at expanding their team. They seek to hire an Inside Sales Coordinator who sells the company’s solutions to small and midmarket new accounts and/or expands existing accounts.
Key Responsibilities
• Builds and maintains relationships with key partners in assigned accounts/prospects
• Facilitates customer relationships to ensure timely resolution of customer issues
• Coordinates sales approach with the extended sales team (Sales Engineers, Solutions Architect, Customer Care, Commercial Solutions, Sales Operations, etc.) and external partners (Reseller, Strategic Alliances, etc.)
• Uses network of peer representatives in strategic alliance and reseller partners to map and penetrate accounts
• Researches and documents detailed understanding of customer business and organizational landscape on select accounts as needed
• Develops account plans focused on maintaining/growing accounts on occasion
• Identifies customer’s business needs, challenges, and technical requirements and matches to company solutions in partnership with SEs/SAs
• Delivers pitch on company product set and solutions in partnership with SE/SAs and Sells full suite of company offerings to include entire footprint
• Uses external partners to drive solution development in new areas/prospects
• In terms of contract renewal , Addressing high churn risk customers using internal resources and external partners proactively
• Facilitates customer contract renewals and negotiations to protect revenue
• Uses internal resources to understand customers contractual obligations around notice periods, renew terms, company exposure
• Ensure proper information maintenance in ZohoCRM
• Maintain up to date and accurate information on all customer and sales activity in ZohoCRM.
• Monitors and maintains status of opportunities in ZohoCRM, following the principles of forecasting
• Identifies at risk accounts, expiring contracts and forecast churn
• Prioritizes list of accounts/prospects for short and long term pursuit to achieve assigned sales objectives and provide accurate forecasts
• Coordinates with Opportunity Development Team on a strategy for lead & sales opportunity qualification
• Pursues the highest propensity prospects, fills the funnel with opportunities; cold calling prospects and building industry contacts
• Facilitates the commercial offer and contract negotiations in partnership with Sales Management, using internal resources as needed to acquire the best commercial terms possible
• Partners with sales leadership, commercial solutions, and P&L to recommend deal structure
Qualifications & Experience
• Bachelor degree or equivalent through experience
• At least 2-3 years of experience, preferably in B2B IT Services/data center/telco/network environment
• Track record of sales achievement in the Kenya ICT market
• Good understanding of cloud, enterprise digital transformation
• Demonstrable understanding of direct sales and the Data Center industry
• Keen understanding of value of LinkedIn and other social media platforms for engaging with prospective customers
• Pro-active attitude, can do mentality, can thrive on a relatively “high rejection/low hit rate” ratio
• Ability to self-start, self-motivate, self-sustain, self-improve and work independently
• Excellent solution/consultative selling skills, proven ability to articulate clear value propositions
• Experience in cold-calling
• Good understanding of Microsoft office applications
• Good team-working skills
• Active on social media
How to Apply
If you are up to the challenge, possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Inside Sales Coordinator – IT) before 4th Nov 2022.