Hemlock Pharmacy Ltd
Medical & Pharmaceutical
Nairobi Full Time
Healthcare KSh Confidential
Job Summary
The role holder will manage inventory, dispense & service prescriptions accurately, offer support to the other staff and provide excellent customer service to the clients.
Minimum Qualification:Diploma
Experience Level:Mid level
Experience Length:2 years
Job Description/Requirements
Key roles and responsibilities:
- Maintain high standards of customer service – responding to clients enquiries; through walk-in clients and telephone
- Sales – Target and margin based.
- Engage the customers and ensure they are satisfied as far as medication and enquiry is concerned.
- Indicate the out of stock and missing products during the selling process
- Post all manual cash-sales before end of the day or shift and indicate the reference no. in the book.
- Monitor the expiry dead stock in the allocated area.
- Dusting the allocated area daily and ensure its well-arranged.
- To engage in key or targeted customer activities.
- Record all prescription sales in the record book.
- Record expired items in the record book and remove from the shelf.
- Participate in the Company meetings and give views on growth and risks.
- Be a high performance team player.
- Work closely with other departments to achieve the goal of the organization.
- Maintain professional ambience within the business premises
- Any other duty that he/she may be called to assist.
Knowledge, experience and qualifications required
- Diploma holder in pharmacy
- Kenya certificate of secondary Education
- Relevant experience in a similar position
Location: Nairobi and Mombasa