Kijani Holdings Limited
Sales
Nairobi Full Time
Tourism & Travel KSh 15,000 – 30,000
Job Summary
We are looking for a Sales Attendant Cum Cashier to manage all transactions with customers accurately and efficiently. They will also be responsible for ensuring that they sell the Company’s products and services, identifying leads, educating clients and prospects on the products through demos and presentations and increasing in revenue.
Minimum Qualification:Diploma
Experience Level:Mid level
Experience Length:5 yearsJob Description/Requirements
To be successful in this role, you should have previous experience in a customer service position and good knowledge of how cash registers operate. You should also be available to take evening and weekend shifts occasionally.
Ultimately, you’ll ensure all transactions run smoothly and will help us maximize customer satisfaction.
Responsibilities
Running the cash register and ensuring the proper check out process is followed.
Taking overall responsibility over the use and management of the cash register during your shifts.
Taking overall responsibility of preparing and reporting sales and any other relevant incidences that occur during your shifts to the management.
Taking overall responsibility of daily stock take and handling over operations to the shift leader in the shift subsequent to yours.
Maintain the cleanliness and orderliness of the work station by dusting and vacuuming, washing the windows and doors, and straightening the merchandise.
Arranging the work station in a manner that attracts the attention of customers.
Greeting customers and offering them assistance.
Becoming familiar with the products and share this knowledge with customers.
Answering questions from and providing information to customers about products.
Informing the customers about purchasing incentives.
Preparing sales reports on a daily basis.
Participating in workplace safety training session.
Manage transactions with customers using cash registers
Scan goods and ensure pricing is accurate
Collect payments whether in cash or credit
Issue receipts, refunds, change or tickets
Cross-sell products and introduce new ones
Resolve customer complaints, guide them and provide relevant information
Greet customers when entering or leaving the store
Maintain clean and tidy checkout areas
Handle merchandise returns and exchanges
Any other task that may be assigned by the Authority above youRequirements and skills
Must at least have a diploma in Business course or any other related field.
At least 2 years work experience as a Retail Cashier or in a similar role in sales
Familiarity with electronic equipment, like cash register, PDQ and POS
Good math skills
Strong communication and time management skills
Customer satisfaction-oriented
Attention to detail
Customer-focused
Ability to stand for long periods of time
Ability to lift up to 20Kg
Excellent verbal communication
Ability to work in a fast-paced, stressful environment
Ability to calculate sales and change quickly
Accountability and accuracy in reconciling sales receipts
Oriented toward serving others and helping customers.BUDGETTED SALARY: Net Salary (Retainer) of KSH 15,000/= and Commissions.