Job Type Full Time
Qualification BA/BSc/HND
Experience 5 years
Location Nairobi
Job Field Engineering / Technical
The Technical Support Engineer will develop and manage our clients’ sales. The preferred candidate will have a proven track record of supporting customer accounts at the corporate level as a true partner to our customers.
ESSENTIAL DUTIES:
Identify and visit new Commercial Refrigeration customers and prospects
Visit and support potential customers and relevant stakeholders (distributors, OEM’s, end-users, contractors, system integrators, consultants, designers, and others) to transfer knowledge and marketing experience
Build customer relationships and increase customer’s satisfaction
Prospect activities and proactively collect the necessary market information and feedback to obtain a competitive advantage
Provide technical support to customers, and site visits/inspection when necessary.
Provide on-site commission when necessary.
Prepare quotations, configurations and calculations of orders and projects
Organize and participate to exhibitions, seminars, and meetings
Prepare products technical presentations
Deliver weekly and monthly reports.
EDUCATION, SKILLS AND EXPERIENCE:
A Bachelor’s degree, preferably in Mechanical engineering. Electrical engineering (~N4/T1) qualified candidates may also apply
Ideally the successful candidate will have proven experience in the refrigeration business with technical knowledge of how systems work
Food Retail experience is an added advantage
A minimum of 5 years relevant sales experience of technical products related to Refrigeration, in the South Africa market industry, is desired.
Fluency in English. Proficiency in an African language would be an added advantage
Effective communication and business acumen
Customer focused with the proven ability to collaborate across diverse markets and forge relationships
Method of Application
Interested and qualified? Go to Q-Sourcing Servtec Group on www.linkedin.com to apply