Corporate Staffing Services Ltd
Software & Data
Nairobi Full Time
IT & Telecoms KSh Confidential
Job Summary
Build customer relationships and increase customer satisfaction
Minimum Qualification:Bachelor
Experience Level:Entry level
Experience Length:1 yearJob Description/Requirements
Title: Technical Support Engineer.
Industry: IT,
Location: Nairobi,
Gross Salary: Ksh 50k-60k
Our client in the Technology Industry is looking to hire a Technical Support Engineer to be tasked with visiting and supporting potential customers and relevant stakeholders to transfer knowledge and marketing experience.
Responsibilities.
Build customer relationships and increase customer satisfaction
Prospect activities and proactively collect the necessary market information and feedback to obtain a competitive advantage
Provide technical support to customers, and site visits/inspection when necessary.
Provide on-site commission when necessary and UAT.
Prepare quotations, configurations and calculations of orders and projects
Organize and participate to exhibitions, seminars, and meetings
Prepare products technical presentations and Trainings.
Deliver weekly and monthly reports.
Diagnose and troubleshoot software and hardware problems and help our customers install applications and programs.Education and Skills.
A Bachelor’s degree in IT.
Ideally the successful candidate will have proven experience in the industry with technical knowledge of how systems work.
Fluency in English.
Effective communication and business acumen
Customer-focused with the proven ability to collaborate across diverse markets and forge relationships.How to Apply
If you are up to the challenge and possess the necessary qualification and experience; please send your CV only quoting the job title on the email subject (Technical Support Engineer) to vacancies@corporatestaffing.co.ke before 24th March 2023.