Flutterwave
Human Resources
Nairobi Full Time
Banking, Finance & Insurance
KSh Confidential
Job Summary
Flutterwave is looking for a People Operations Lead who will primarily provide support to the People & Culture team and collaborate with other team members to ensure optimal employee experience for Flutterwave employees
Minimum Qualification:Bachelor
Experience Level:Senior level
Experience Length:7 years
Job Description/Requirements
Flutterwave was founded on the principle that every African must be able to participate and thrive in the global economy. To achieve this objective, we have built a trusted payment infrastructure that allows consumers and businesses (African and International) make and receive payments in a convenient borderless manner.
The role: Flutterwave is looking for a People Operations Lead who will primarily provide support to the People & Culture team and collaborate with other team members to ensure optimal employee experience for Flutterwave employees
What Your Day-to-Day Activities Will Be Like
HR Compliance:
Policy and Process Management:
Periodic review of staff handbook, policies and procedures with support from the legal team to facilitate a better compliance stance
Collaborating with the legal department to communicate the associated requirements with every applicable HR-based regulatory, legal and compliance training programs
Staying up to date on every employee-based regulatory and legislative changes and/or modifications and ensuring that developments in rules and policies are restructured with HR practices, articles, policies, and systems
Researching changes in rules and regulations, analyzing their effect on the company, and communicating findings report the leadership team
Educate and train:
Educate employees about all regulatory and legal requirements that can affect the organization
Responsible for the preparation and delivery of HR compliance-based communications and training to employees
Provide support in organizing routine People related Compliance Training
Conducting background checks on prospective employees: which includes reference, address, previous employer verification, criminal records check
Provide support in conducting employee-related investigations
Handling sensitive employee data or reports in a discreet manner
HR Audit: provide support for all audit exercise, both internally and external
Compensation and Benefit Administration:
Ensure accuracy of all new hire benefits and appropriate enrollments
Support in the preparation of monthly Payroll schedule
Respond to benefits inquiries from managers and employees on plan provisions, benefits enrollments, status changes and other general inquiries
Ensure all statutory remittances are administered for all categories of resources within regulatory timelines
Track all employee contributions and company matches to ensure compliance with regulations
Manage the development, implementation, and administration of compensation programs
Ensure compliance with federal, state, and local compensation laws and regulations
HRIS Management – BambooHR
Set up new job titles and maintains protocol for position management; onboards new hires to HRIS system
Oversee and maintain optimal function of the HRIS, which may include customization, report creation
Collaborate with team leads and people team to identify system improvements and enhancements; recommends and implements solutions
Manage permissions, access, personalization, and similar system operations and settings for HRIS users
Ensure system compliance with data security and privacy requirements
Maintain knowledge of trends and developments in HRIS providers, vendors, and technology
Performance Management
Collaborate with the People Business Partner (PBP) team to develop efficient systems for collection of information on performance
Support in the design and review of policies related to employee performance
Work closely with the PBP team to set performance objectives and update as necessary
Employee Engagement/Relations:
Support employees on a day-to-day basis and answer questions about benefits and company policies and processes
Advise employees, managers and PBP regarding policy interpretation
Assist with the development of communication strategies for new policies, programs and procedures
Exit Management
Manage in collaboration with the PBP’s and team leads the transition process of all categories of resources
Ensure all exit documentations are fully executed by all stakeholders
Be a key player in the evaluation, implementations and support of all people ops projects
Take responsibility for tracking timelines & milestones that will lead to the successful implementation of projects
Participate in developing team goals, objectives, and systems
Any other duties as assigned
Required competency and skillset to be a waver
At least 7 years of progressive experience in Human Resources with a minimum of 3 years managing compensation & benefit as well as HR compliance
Strong track-record in policy development and implementation with good verbal and written communication skills
Great attention to detail and ability to multitask in a fast-paced tech environment
Tech savvy with good knowledge of Google Suite and Microsoft Offices
Strategic thinker; deploying proactive approach in the execution of daily responsibilities
Exhibit high level of understanding as regards confidentiality
Ability to handle pressure/conflict
Self-motivated
Great team player/collaborator
Excellent Interpersonal and problem-solving Skills
Be honest and reliable
Must be able to work with minimal supervision